We bill monthly on the 30th of each month and payment is due on the 7th of the month.

Our prices are based on how many regular days of day care per week you book. 

We require a commitment of attendance 1 day a week to hold your dogs place.

When we enroll your dog with Tails of Tranquility, we dedicate a space to them every week, and guarantee them this slot.

For this reason, we require a minimum commitment of 1 day a week.

If for any reason your dog is off and not coming to us on a usual pre-booked day e.g. you are on holiday, are at home for the day or they stay home for an appointment,

 a charge of 20% of your normal day rate will be added to your invoice. This charge reserves your dog's space and makes sure it will be always be available on all days that they normally come to us, and ensures we never have more dogs in a group than is safe.

-This charge will not apply if you or anyone in your household has tested positive for Covid-19, as we cannot accept dogs for daycare

while anyone within your house is self isolating or has tested positive.

-This charge does not apply to the time we are closed over Christmas, New Year and bank holidays. See our holiday dates here

All changes to weekly bookings and cancellations are made online through our Weekly Booking page